While we currently do not have a physical retail location, we are always here to assist you. Feel free to reach out to us with any questions or inquiries via email at Support@modafitshop.com . Our dedicated team is more than happy to provide you with the support and information you need. Your satisfaction is our priority, and we look forward to assisting you in any way we can.

Each of our products is crafted uniquely and brought to life upon receiving your order(s). Please note that due to the personalized nature of our creations, we do not facilitate returns or exchanges for cases of incorrect sizing, color selection, or changes of mind. We appreciate your understanding of the individuality of our products, and we encourage you to review your choices carefully before finalizing your order. If you have any questions or concerns, our team is here to assist you prior to your purchase.

In the rare instance of a damaged product or manufacturing error, we stand by our commitment to provide you with a hassle-free solution. Kindly reach out to us at Support@modafitshop.com within 30 days of receiving your product, and our dedicated team will assist you promptly. To expedite the process, please include clear pictures of the affected items in your email. Your satisfaction is our priority, and we appreciate the opportunity to ensure your experience with us is nothing short of exceptional.

To locate your order confirmation, we suggest checking your spam/junk folder, as our emails may occasionally end up there. If you haven't found the confirmation yet, don't worry! Simply drop us an email at Support@modafitshop.com, and we'll gladly resend your order confirmation(s) to ensure you have all the information you need. Your satisfaction is important to us, and we're here to assist you every step of the way.

Absolutely! You're welcome to make updates to your order, but it can only be done if your order hasn't been shipped yet. We understand that preferences can change, and we're here to accommodate your needs. Feel free to reach out to us with any modifications you'd like to make before your order is dispatched.

Certainly! If your order hasn't been shipped, we can promptly assist you with the cancellation. However, if your order has already been shipped, please send us an email to initiate the return process. We're here to ensure a smooth experience, whether it's canceling an order or facilitating a return.

After your refund has been processed, please allow 7-10 business days for the funds to be credited back to the account used for your purchase. Your patience is appreciated as we work to ensure a smooth and timely return of your funds.

Regrettably, we are unable to modify a customer's billing and/or payment information for an order once it has been submitted.